DEAR CUSTOMERS,

Thanks a lot for you to choose ACEBIEK.

To ensure that our wheels/rims could performs properly, and you could enjoy your riding experience with our wheels, also to ensure that there is not any possible future conflicts among ACEBIKE and you, we urge you to read our user manuals first.

NORMAL IMPORTANT ATTENTIONS:

1. Make sure that the hub axle, frame and fork dropouts, and quick release are clean and/ or without any apparent defects

2. Make sure that you understand well about how the quick release to help secure your wheels into the frame kit.

3. Every time before you ride your bike, please make sure that the braking surface of the wheel and the dropouts are clean, the braking pads and the quick release are workable, and the wheels are installed properly, and are secure.

4. Improper pads used onto the carbon rims could generate excessively high braking temperatures which would result to a rim wear and/or failure which can lead to serious injury and/or death.

5. Use only carbon brake pads for carbon wheel sets. You can't use ceramic specific pads on carbon rims, and you can't use alloy specific pads on carbon rims either.

6. We recommend you only use the pads included in the wheels by ACEBIKE.

7. Improper pads on ACEBIKEwheels which cause wheels failure will be void from the ACEBIKE warranty policy.

8. Be careful in using carbon wheels in rainy and/or wet conditions. Because carbon wheels will slip easily in rainy and/or wet conditions when you brakes

9. When you are riding carbon wheels in high-speed descending, make sure there is no any potential big dangerous, because sudden hard long-way braking is easy to lead to failure for carbon wheels, especially carbon clincher wheels.

For clincher wheels:

• Use high pressure rim tape, otherwise you may get punctures and the tire can come off which can lead to injuries in the event of a crash.

• only the attached brake pads are recommended for brake use on this rim

• make sure the brake pads on the brake track of the rims

• Before using your bike, check to make sure the brake pads and rim surface are clean to insure better stopping and to protect your rims from damage

•Maximum recommended tyre inflation pressure for Clincher: 125psi/8.6 bar

For tubular wheels:

• make sure the tyre is installed well and centered onto the rims

• only the attached brake pads are recommended for brake use on this rim

• make sure the brake pads on the brake track of the rims

• Before using your bike, check to make sure the brake pads and rim surface are clean to insure better stopping and to protect your rims from damage

•Maximum recommended tyre inflation pressure for Clincher: 160psi.

Replacing spokes:

•Maximum recommended spoke tension is 185kgf

Limited warranty:

We warrant our wheel sets to be free from manufacturing defects for a period of 2 years after the original date of purchase.

Any quality issues occurs within 3 months, ACEBIKE is obligated to replace free necessary components and free shipping costs

Any quality issues occurs within 4-12 months for rims/wheels/components,

ACEBIKE is obligated to replace free necessary components, shipping costs will be paid by Customers.

Any quality issues occurs within 12-24 months,

If a repair is possible, this is performed promptly and cost-effectively.

Cash Replacement

If it is a irreparable damage, the discount for a new wheel set is as follows:

30% discount for up to 1 year after date of purchase, shipping is on buyer’s account

20% discount for up to 2 years after the date of purchase, shipping is on buyer’s account

10% discount from 2 years after the date of purchase, shipping is on buyer’s account

If a wheel set is involved in a crash, we offer you our crash replacement. You'll get a new set at a special price for your defective wheel set. The price is same as above.

CallBack

We would like to listen all complaint before we call back the related products. Feel free to contact us for further arrangements.

However, the warranty does not cover:

• Normal wear and tear for braking surface, braking pads, bearings and pawls in the hub

• Improper assembly or follow-up maintenance or maintenance by an unauthorized

Technician.

• Installation of parts or accessories not originally intended for, or compatible with, the wheels as sold

• Damage or failures caused by a crash, impact,abuse of the product, non-compliance with manufactures specifications of usage or any other fractious reasons.

• when the serial number or production code has been deliberately altered, defaced or Removed

For any manufacturing potential detective,

Appendix

• for any replacement or repairs beyond the warranty period, extra component costs and shipping cost will be collected any more questions, pls feel free to send emails to ACEBIKE after-sales service center at: [email protected]